BECAUSE WE CARE

How we are keeping you safe

Social distancing guidelines

For your safety, we will adopt a no touch and no testing policy while controlling in-store traffic.

Sampling procedure

Please ask a beauty advisor for assistance to try a selection of samples.

Hand hygiene protocol

We have produced 400k litres of hand sanitizers for all stores.

PLEASE DO NOT HELP YOURSELF

We have strict product testing guidelines in place.
Please seek assistance.

FOR YOUR SAFETY

We are limiting the number of customers on counter at the same time.

AVOID PHYSICAL CONTACT

We will avoid physical contact when greeting, please give us a wave instead!

Last updated: 02/07/2020

As we continue to closely follow the guidance from the Government, we are starting to open our counters and can’t wait to see you all again.

Whilst we are excited to welcome all our Clarins friends back to our counters, it is still our number one priority to maintain the health and safety of everyone within the store. You can find our new hygiene and safety measures above which we will be practising and adapting as we continue to assess the situation. If you have any further questions or concerns about visiting us in store, please feel free to contact our Customer Services team on 01279 774 215.

The majority of our counters will be reopening within the next few weeks, but to check whether your preferred location is open, please check from the list below.

Stores reopening:

Debenhams

Boots

Harrods