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Do I need to wear makeup to my beauty or skincare consultation?

It’s completely your choice! If you already have some Clarins products that you want to ask further questions about and want us to demonstrate these on our 1-2-1 chat, it may be easier to attend with no makeup so we can walk you through it.

Am I able to choose my beauty coach ahead of my skincare or beauty service?

We will always try our best to accommodate your choice of beauty coach. However, online consultations are subject to their availability, so we are unable to guarantee that this will be the case when booking your appointment.

Do I need to make notes?

We wouldn’t want you to be keeping up writing notes on your appointment! We do however, want it to be an informal chat where we can guide and give you pointers in beauty and makeup as well as solve your skincare concerns.

After your appointment, you will receive a virtual shopping list with recommendations for all the products mentioned. As well as any tips discussed on our 1-2-1 call.

How long are personal shopping consultations?

All of our online consultations last for 20 minutes.

Should I bring my makeup bag to my appointment?

Sure! We would love to see what products you’re already using and advise what others would be a good fit too.

Can I gift the service to someone else? And can a beauty coach help me shop for someone else?

Of course! We are more than happy to do both if you would like us to.

Do I really not need to pay for anything?

Precisely! All of our beauty and skin consultations are complimentary.