Authorised Retailers

For us, it’s all about you. When we create products and services, we always think about how they will be of benefit to our customers. Our commitment to you is to produce high-quality and efficient products, that meet safety standards and bring you skin care benefits. The same quality commitment stands for our partnerships. We choose to work with partners who share our core values. Counterfeit products have unfortunately been identified in the market so do take extra care in considering from where you are buying Clarins.

To ensure your Clarins products are authentic, please only purchase directly from our brand in stores or online, or through one of our authorised stores or selected etailers. To find an authorised store or skin care professional near you, please visit our Store Locator, or see the below list of authorised online retailers.

Unauthorised Retailers

Unauthorised retailers do not have direct access to Clarins product or resources. As a result, they may be offering wrongly or differently priced, outdated, spoiled, and therefore unsafe products. Clarins does not take any responsibility for these products, as they may not be genuine. For your own safety and to avoid any skin or allergic reactions it is best to not buy Clarins from anywhere not listed above.


Did not find your question?

To speak to our customer service
representative, give us a call at 01279 774 215

Monday to Friday 9:00 AM to 5.30 PM
(Excluding holidays)


Alternatively, you may also
email us at