Help

Authorised Retailers

For us, it’s all about you. When we create products and services, we always think about how they will be of benefit to our customers. Our commitment to you is to produce high-quality and efficient products, that meet safety standards and bring you skin care benefits. The same quality commitment stands for our partnerships. We choose to work with partners who share our core values. Counterfeit products have unfortunately been identified in the market so do take extra care in considering from where you are buying Clarins.

To ensure your Clarins products are authentic, please only purchase directly from our brand in stores or online, or through one of our authorised stores or selected etailers. To find an authorised store or skin care professional near you, please visit our Store Locator, or see the below list of authorised online retailers.

amazon.co.uk
boots.com
johnlewis.com
harrods.com/en-gb
houseoffraser.co.uk
selfridges.com/GB/en
fenwick.co.uk
escentual.com
sephora.co.uk
lifeandlooks.com
nvspharmacy.co.uk
jarrold.co.uk
landyschemist.com
asos.com
flannels.com
next.co.uk
elyswimbledon.co.uk

Unauthorised Retailers

Unauthorised retailers do not have direct access to Clarins product or resources. As a result, they may be offering wrongly or differently priced, outdated, spoiled, and therefore unsafe products. Clarins does not take any responsibility for these products, as they may not be genuine. For your own safety and to avoid any skin or allergic reactions it is best to not buy Clarins from anywhere not listed above.


 

Did not find your question?

To reach our customer service
representatives, please fill out our contact form

or

Alternatively, you may also
chat with our digital assistant

Loading
Your session has expired. You'll be redirected to Home page in a few seconds...
Contact us Question? Chat or speak live with our experts

Speak with an Online Personal Shopper

Free online personal shopping
Chat with Customer Service
AI Skin Observer
Please wait a few seconds
Your service is about to start
Please wait a few seconds