Loyalty Program Status

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My Points | Loyalty Program Status

To view your Points and/or Loyalty Program Status, log on your account within the “My Clarins” section. You will be able to view points that are pending, released or redeemable under “My Points”.

1) Pending Points : When you place an order on Clarins.com, points are allocated to your account. Points acquired by purchases will appear in your account and have a waiting period of 30 days before they can be redeemed.

2) Released Points : After the 30 days waiting period has passed, earned rewards points will be released and added to your available rewards points balance. These points are valid during 2 years.

3) Redeemable Points : After reaching 120 points you will automatically receive an email with a promotional code to use on Clarins.co.uk. This promotional code offers you a £15 gift voucher to use on any order on Clarins.co.uk. It is valid for 3 months.