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My Rewards | How do I redeem my rewards points?


After reaching 120 released points you will automatically receive an e-mail with a promotional code to use on www.clarins.com. This promotional code entitles you to £15 towards your next order. To use your code, simply it in the "Promotional Code" box during the checkout process.  When a promotional code has been accepted, it will be displayed on the “Order Review” page. Please note you may use one loyalty promotional code per order and may combine it with any current gift offer that  does not require a Promotional Code on the site, providing your total order value with your Loyalty code applied is over the qualifying spend threshold. 

Once you have been sent your Loyalty code, the points will be deducted from your Rewards balance. 

Clarins points have no cash value and can only be redeemed for products from www.clarins.com. 

Loyalty codes are not tied to you. You may wish to give yours to a friend, however, a promotional code can only be used once. 

Loyalty codes expire 6 months from the date of issue.

If an order which generated points is refunded, the amount of points originally granted will be deducted from your pending balance.