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At Clarins,
it's all about you…

COVID Updates: last updated 27/04/2022
Here at Clarins, our number one priority is the health and safety of our customers and our employees.

Following Government guidelines we are able to offer our full treatment menu across our Skin Spas and BeautyBARs in England, Wales, Scotland and Northern Ireland. In countries where a face covering is a legal requirement in retail spaces, our Express Skin Services menu may be reduced to mask-friendly offerings only. Clarins’ employees will continue to sanitise hands and the area between each treatment. Customer details will be collected for all close contact services for contact tracing purposes.
All pre-paid Courses and Gift Vouchers will be extended in accordance with our period of closure.

Please note this is subject to change dependent on further Government guidance re non-essential retail.

BOOKED ONLINE?

Don’t worry, we have had all deposits credited to your account. There is no expiry on these credits, it will be ready to use for your next treatment.

ON A COURSE OF TREATMENTS?

All course expiration dates have been extended to reflect our period of closure, so you will not miss out on your treatments.

TREATED A GIFT VOUCHER?

All gift voucher dates have been extended to reflect our period of closure All gift vouchers will be extended in line with the length of the closure. We will make sure that all treatments will be accepted if they have expired during this time as well.

- Now that we are able to offer our full treatment menu in our Skin Spas and BeautyBARs, you can book your treatment. Simply call or pop in store to book your treatment.

IS IT SAFE TO HAVE A TREATMENT?

We have strict hygiene and safety measures in place, including cleaning time between clients and PPE worn by all our team members to ensure we keep both you and our teams safe.

If you have been in contact with anyone or have experienced symptoms of COVID-19 yourself within the last 14 days please follow the latest government guidance around isolation and testing.
If you have recently travelled abroad please follow the latest Government guidelines on travel quarantine when re-entering the UK.

If you have been in contact with anyone or have experienced symptoms of COVID-19 yourself within the last 14 days please follow the latest government guidance around isolation and testing. If you have recently travelled abroad please follow the latest Government guidelines on travel quarantine when re-entering the UK.

WHAT HAS CHANGED?

We’ve introduced a few changes to make sure you can enjoy your treatment whilst adhering to the safety guidelines outlined by the Government. As a precaution, some treatment procedures have been modified to give clients and therapists confidence and peace of mind. The treatment time will remain the same for all treatments.

To ensure customers and staff feel comfortable, we ask that everyone respects social distancing as a government recommendation.
At this current time, please bring your own water.
All our towels and headbands provided for your treatment will be disposable and biodegradable, facilitating single customer usage.
We are closely following governments guidance so you might notice a few changes that have been put in place to ensure your wellbeing and safety.