VIRTUAL CONSULTATION by Clarins

The Clarins service, product advice and skincare knowledge you know and love is now available online. Our friendly Beauty Coaches are here to listen, guide and give you the real shopping experience in the comfort of your own home.

Book your free consultation

Speak with one of our Beauty Coaches for a 1:1 personalised virtual consultation to answer all of your beauty questions.

The service is available on live chat, audio only or the full video experience - the choice is yours!

Feel free to start now by clicking on the tab to the right, on any page across the website. Or book ahead by clicking below.

The virtual boutique is open 9am – 6pm weekdays.

Meet our
Beauty Coaches

All of our Clarins Beauty Coaches are excited to learn about your skincare and share their skin secrets with you.

Shannon

Area of Expertise
A beauty and massage therapist at heart, skincare is my true love.

The Clarins product I cannot live without
Total Cleansing Oil.

Ask me anything about
An everyday skincare routine, application methods to boost your wellbeing and how to get the best out of your products at home.


Rachael

Area of Expertise
Skincare problem solving with solutions.


The Clarins product I cannot live without
Gentle Renewing Cleansing Mousse.

Ask me anything about
Pigmentation, anti-ageing, acne/breakouts/congestion.

Georgia

Area of Expertise
Cleansing care and Make-Up, both are my absolute passions.

The Clarins product I cannot live without
Supra Lift & Curl.

Ask me anything about
How to perfect your complexion for any make-up occasion.

Leanne

Area of Expertise
Beauty Therapist who loves to educate on skincare, application & benefits.

The Clarins product I cannot live without
Total Eye Lift.

Ask me anything about
Skincare, Body Care let's find the right routine for you.

5 star Reviews

★★★★★

It was so lovely to be able to speak to a consultant today. My consultant was extremely friendly, helpful, patient and professional. Every query I had was answered at length. I have only been a Clarins customer for a few months but I’m a huge fan of the products and consultants both in store and online are well trained, helpful and patient. I will be recommending online consultation to my friends and family. Thank you!

★★★★★

Extremely impressed this was a live person who could demonstrate real products, not a virtual assistant. I’m now clear exactly which product I’m going to purchase!

★★★★★

It was lovely speaking to someone who could explain what I wanted to know. What a great idea to have virtual appointments.

★★★★★

Lovely experience, a great way to keep up with product new and old and a nice pamper experience to have some one on one attention and information given was useful and in depth. Thank you.

★★★★★

Fantastic service to use especially as at the moment we cant get to a Clarins adviser in person. Thank you!

★★★★★★

It was brilliant to get such a fast response and save me hours of time searching on the internet. Many thanks.

Not in the mood to talk?

We have a list of application methods and tutorials to watch at your own pace and a Beauty Consultation tool to find a personalised routine for your skin.