Contact Us - Clarins

Contact our Clarins.com Customer Service team

Monday to Friday 9.30am – 2.30pm (excluding bank holidays)

• Help you place your order

• Order tracking

• Comment or complaint about your last order

• Question about the website

• Question on an Online promotion

• Subscribe or unsubscribe from the Clarins newsletter

• Returns policy

• Question on Clarins Online loyalty scheme

01279 774 215

Contact our Customer Relations team

Monday to Friday 9:00am – 5:30pm (excluding bank holidays)

• Product Information

• Information on Clarins Skin Spas and treatments

• Details on product ingredients

020 7307 6700

Please enter the subject of your message, provide your name, contact number (and order number if applicable) to help us process your query.

• Find your nearest store, Skin Spa or salon

• Information on in-store promotions

0800 036 3558