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Order / Website Questions

          

Beauty Questions

Contact our Clarins.com Customer Service team 

Monday to Friday  9.30am – 2.30pm (excluding bank holidays)

 

 

• Help you place your order
• Order modification
• Order tracking
• Comment or complaint about your last order
• Question about the website
• Question on an online promotion or offer
• Subscribe or unsubscribe from the Clarins newsletter
• Returns policy
• Question on Clarins online loyalty scheme

 

 

 01279 774 215

@ customer.relations@clarins.co.uk

 

 

 

  

Contact our Customer Relations team 

Monday to Friday  9:00am – 5:30pm (excluding bank holidays)

 

 

• Product Information
• Information on Clarins Skin Spas and treatments
• Information about the brand
• Details on product ingredients

 

 

 

 020 7307 6700

@ consumer.relations@clarins.co.uk

 

 

 

 

 

 

 

  Please enter the subject of your message, provide your name, contact number (and order number if applicable) to help us process  your query.

   

Stockist Enquiries

          

 

 

 • Find your nearest store, Skin Spa or salon

• Information on in-store promotions
  

 0800 036 3558